Songbay help centre

Frequently Asked Questions

Find practical answers about buying, selling, licensing, copyright protection, account settings, payments, and using Songbay day to day.

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Buying Songs & Lyrics

Purchasing, downloads, licenses, and buyer questions.

Open Sales & Purchases in your Songbay dashboard. Purchased files and completed contracts are downloaded there and are not ordinarily sent as email attachments.

Processing means payment and security checks are still under way and may take several hours. Complete means the contract and file are ready. Action required means the transaction still needs payment, acknowledgement or another issue to be resolved. A payment receipt alone does not mean that a licence has completed.

Songbay offers three licence types for songs. A Digital Download is one private personal purchase of a song or recording. Lyrics are not offered as Digital Downloads. A Standard Licence covers one project with limited adaptation rights. An Extended Licence covers one project with broader commercial and creative adaptation rights.

Standard and Extended Licences allow unlimited legitimate views, streams, copies and downloads within that one project. They are non-exclusive, so the creator retains ownership and may license the same work to others.

Current guide prices are stated in USD: music Standard $72-$180 and Extended $144-$300; lyric Standard $18-$90 and Extended $30-$240. Song Digital Download guide prices remain $1.50-$3. Sellers set their own displayed prices.

No. A music purchase supplies the stereo file made available by the seller; stems and individual multitrack files are not included. Contact the seller before purchase if your project needs additional files, and agree any supply separately in writing.

Choose a Standard Licence when you want to use the original recording in one project and need only technical edits such as trimming, fades or level changes. Choose an Extended Licence when the same one project requires a remix, rearrangement, rerecording or other broader creative adaptation.

Either licence allows unlimited legitimate views, streams, copies and downloads within that project. A separate project needs a separate licence.

Find a work using Buy Songs or Buy Lyrics, preview it, select Purchase and choose the licence that fits your project. Review the terms, confirm the digital-supply notice and complete payment.

Payment and security checks may take several hours. When the transaction is marked Complete, download the file and contract from Sales & Purchases in your dashboard. They are not ordinarily sent as email attachments.

Find a work using Buy Songs or Buy Lyrics, preview it, select Purchase and choose the licence that fits your project. Review the terms, confirm the digital-supply notice and complete payment.

Payment and security checks may take several hours. When the transaction is marked Complete, download the file and contract from Sales & Purchases in your dashboard. They are not ordinarily sent as email attachments.

No. A music purchase supplies the stereo file made available by the seller; stems and individual multitrack files are not included. Contact the seller before purchase if your project needs additional files, and agree any supply separately in writing.

Songbay offers three licence types. A Digital Download is one private personal purchase. A Standard Licence covers one project with limited adaptation rights. An Extended Licence covers one project with broader commercial and creative adaptation rights.

Standard and Extended Licences allow unlimited legitimate views, streams, copies and downloads within that one project. They are non-exclusive, so the creator retains ownership and may license the same work to others.

Current guide prices are stated in USD: music Standard $72-$180 and Extended $144-$300; lyric Standard $18-$90 and Extended $30-$240. Digital Download guide prices remain $1.50-$3. Sellers set their own displayed prices.

Open Sales & Purchases in your Songbay dashboard. Purchased files and completed contracts are downloaded there and are not ordinarily sent as email attachments.

Processing means payment and security checks are still under way and may take several hours. Complete means the contract and file are ready. Action required means the transaction still needs payment, acknowledgement or another issue to be resolved. A payment receipt alone does not mean that a licence has completed.

No. Songbay is a marketplace where creators list their work for private downloads, Standard Licences and Extended Licences. Interested buyers purchase through the applicable Songbay checkout, while copyright transfer enquiries are discussed independently between buyer and seller.

Song and lyric listing/purchase prices on Songbay are shown in US dollars. Seller membership/subscription prices are shown separately on the Membership Options page and may be displayed in UK Sterling. We do not currently provide automatic currency switching on all pages. If you need an approximate conversion, we recommend using a current online currency converter, such as XE Currency Converter: https://www.xe.com/currencyconverter/
How much does it cost to join? It is entirely free to join and search the Songbay song and lyric library. Once registered, you may also contact our artists directly. If you can't find a suitable original song or lyric or have a specific songwriting request please contact us at [email protected]
Do I have to pay commission if I sell, buy or license music at Songbay? No. Songbay takes no percentages of sales or performance royalties. Artists keep 100% of all the money they make at Songbay.

Selling & Uploading

Uploads, pricing, seller tools, and catalogue management.

For songs, you may set prices for a private Digital Download, a Standard Licence and an Extended Licence. For lyrics, you may set Standard and Extended Licence prices; lyrics are not offered as Digital Downloads. You retain ownership under each non-exclusive licence option and may license the work to more than one buyer for separate projects.

You may also display a copyright transfer enquiry price. That invites a buyer to contact you; it does not sell copyright through Songbay. Any transfer is arranged independently under a separate signed written assignment.

You may set prices for a private Digital Download, a Standard Licence and an Extended Licence. You retain ownership under each of these non-exclusive options and may license the work to more than one buyer for separate projects.

You may also display a copyright transfer enquiry price. That invites a buyer to contact you; it does not sell copyright through Songbay. Any transfer is arranged independently under a separate signed written assignment.

Before you upload, license or sell any song, lyric, recording or other material through Songbay, you must own all necessary rights in that material. If you own only a share, you must have the clear permission of every co-writer, co-owner or other rights holder before using the service. Human-created songs and lyrics: You must own the copyright in the song or lyric you upload, or own an agreed share and have the clear permission of every other copyright owner. Where there is a recording, you must also hold the master-recording rights or have permission from the master owner. You must not upload, license or sell another artist's songs, lyrics, recordings, arrangements, samples, performances, voices or other protected material unless you have all permissions and licences required to do so. Lyrics must be entirely human-written: Songbay does not allow AI-generated or AI-assisted lyrics to be uploaded, licensed or sold in any form. Anyone submitting AI-written or AI-assisted lyrics for sale is in breach of Songbay's terms. Lyrics offered on Songbay must be 100% human-created, and the seller must own or control the rights they are offering. AI-generated or AI-assisted songs: Songbay may accept AI-generated or AI-assisted songs where the underlying lyric is entirely human-written, the AI use is clearly disclosed, and the user holds the full commercial-use rights required for the song and for the Songbay selling option chosen. You must comply with the terms of the AI service used and must not use material where the provider restricts commercial use or where its terms are incompatible with your intended listing. You remain responsible for obtaining permission for any third-party recordings, samples, voices, likenesses, prompts or other protected input included in the work. If you are unsure whether you hold the necessary rights or permissions, please obtain advice before uploading. You must not use Songbay to offer material that you are not entitled to use, license or sell.
We would love to answer definitively 'yes' to this question. Some of our users seem to experience success straight away whilst others after several months and sometimes after several years. Our considerable experience of music licensing teaches us that there is no set formula to guarantee sales but that there are things we can do or avoid doing to boost our chances of selling. In our experience, clients will nearly always choose professionally recorded/produced songs over 'rough demos' and tend not to 'see the potential' of a good song, particularly when there are faults such as tuning, timing recording/production issues to have to 'see past'. With this in mind, as a songwriter, ensure your song is recorded and produced to a high standard and use mastering tools such as compression to balance levels. If the vocals sound like they have been recorded in the garden shed or have been stuck on top of a 'loop' or 'backing track' using a $5.00 microphone, we would say your chances of selling are slim! For lyricists, our clients tend to go for poignant, moving, catchy or humorous lyrics . We advise using devices such as metaphor, alliteration and personification in your work. If you do not know what these things are, we would advise researching! Lyrics which lack depth or rhyme for the sake of rhyming are almost always overlooked. We give each user an artist page. So please make the most of it's functionality. It's a great tool to get your work noticed and to be taken seriously as a songwriter. Therefore, ensure you complete the 'Resume' and 'Information' sections which are presented to buyers. The information you present here helps us to promote you. Promotion Please ensure you have also completed the 'social media links section' (in the 'Enhanced Profile' area of Songbay). If you do not have a Twitter account, we highly recommend creating one. We have a huge following on Twitter and along with other social networks, use it regularly to promote the work of our artists. So back to the question of Selling,, A common misconception by sellers is that their newly uploaded song or lyric will be sold straightaway. Experience shows that this is not the case, that joining any music or lyric library should be considered more of a mid to long term commitment. It's simply not possible to put a time frame on when someone will have a specific requirement for a specific song or lyric. That said, clearly the more high quality material you can upload to a music/lyric library, the greater your chances of being discovered. Similarly, the more people searching the library, the greater the chances of sales. With regard to this, Songbay gives genuinely wide exposure to its artists, we are ranked extremely high in original music searches from all Internet search engines and No. 1 for original lyric searches on Google. As a result, every day music and lyrics are traded at Songbay-from simple poetic verses to complete film scores To further enhance sales, we allow our users to contact each other directly. Songwriting openings can then arrive through networking and collaboration offers. There are plenty examples of this happening on a daily basis at Songbay.- Artists receiving work offers at Songbay >> Other Benefits of being on Songbay Many Songwriters are happy to use our service simply for the related benefits: Whilst your music and lyrics are being hosted and advertised on our library, we provide you with additional unique services. Including:
  • Free Copyright Protection for all your uploads
  • Free Publishing (Your work is published worldwide directly from our site)
  • Music Industry Contact Lists ( A comprehensive 'who's who of the music industry, helping you get your work to the right people).
  • Songwriting Opportunities
  • Songwriting Advice
  • Contract Advice
  • Promotion
  • Artist Page (a networking hub with direct contact links, etc to your work)
Membership to Sellers is by subscription. Our business model allows us to keep our pricing exceptionally low. Our seller packages cover admin, hosting and development costs and range from £2.99 to £9.99 per month. Here is a list of the current key features for subscribers:
  • Showcase your songwriting abilities to a Global audience. For example, we are ranked No. 1 in Google for Lyric searches, receiving thousands of views each day.
  • Keep All your Sale fees and Royalty payments. We take no commission on sales and no percentage of royalties.
  • Generous Music and Lyric Uploads.
  • Receive work offers, collaboration proposals and specific writing requests via our Direct Email and Live Chat Contact functions. Contact Examples >>
  • Copyright Protection We protect your songs or lyrics from any unauthorised use, copying, plagiarism, or re-selling.
  • Receive your own 'Artist' area. We host and display your Lyrics, Songs, Photos, Artwork, Bios, Website and Social Media Links.
  • Receive 'Featured Artist' promotion throughout our site and on our blog.
  • Receive promotional mentions on Social Networks.
  • Music Opportunities Each month we receive songwriting requests from buyers, record companies, agents, producers, etc, all looking to source music and lyrics for various projects. We pass the information on to our subscribers.
  • Receive professional musical, arrangement and production advice.
  • Gain access to our enormous database of essential worldwide music Industry contacts, helping you get your compositions to the right people. See examples >>
  • Article and content Contribution to our Blog. Become part of Songbay. Write articles and have them published on our site.
  • Flexible Subscription Packages with no tie-ins. Use Songbay/ cancel whenever you wish. If you decide that Songbay is not for you, simply drop us an email and we will cancel you subscription with immediate effect.

Testimonials Examples of Subscriber Feedback to us.

User Testimonials >>

Full Details of Membership Options >>

What type of music or lyric can be uploaded? Every genre of music/lyric can be added to the Songbay library and in any language.
Which type of music/lyrics sell best on Songbay? The list of uses for which buyers require music and lyrics is endless, hence all high quality material (of any genre) stands a good chance of getting noticed on Songbay. Well produced /structured commercial songs of all genres are always very popular as is high quality orchestral music. Well crafted lyrics use devices such as metaphor, personification and alliteration are always in demand.
Yes, we welcome music and lyrics of any language.
We allow a variety of edits to uploads. You can change the description information of your song or lyric and alter the prices for which you wish to sell them. You can delist/ re-list items and add/ remove artwork and images. For legal and contractual reasons, we do not allow audio edits, or the swapping of one song for another. We allow limited corrections to lyrics for typos, subject to strict character and editing limits. A title may be changed on up to two separate occasions, provided the copyright function has not been used and the work has not been sold. Once copyright protection has been applied or a sale has completed, the title, lyrics and protected category details are locked to preserve the original record. We do not allow major edits or reworkings. This protects against fraud, preserves copyright evidence and keeps sale and royalty records connected to the correct work. To edit uploads/content/descriptions/prices or to add artwork to uploads, login to your Songbay account and from your user dashboard choose the link: 'Edit Your Uploads' then 'Edit Details' The direct link to this area is: https://songbay.co/my-submissions
What is your selection criteria? Music To maintain the quality of our library and the integrity of our service, we maintain exacting professional standards. Quality is such a personal choice that often appears to defy logic or traditional 'good musical taste'. This is certainly the case where music licensing is concerned. 'Good' really means 'most suitable' for a specific context. There have been occasions when we have recommended music which we've considered to be strong melodically and harmonically only for the client to choose something that in our opinion seemed pretty average. Sometimes TV executives will deliberately overlook the song with the clever chord sequence or catchy chorus as it would detract from the visual scene that they have in mind. Sometimes, they might choose the song which seems banal or unbearably irritating, but works perfectly well for a specific product commercial. Having said this, from experience, music displaying poor musicianship and sound quality is almost always overlooked. Producers and musical supervisors will avoid music (even great songs) that contain noticeable sonic faults, e.g. Inappropriate EQ, balance, compression, quantisation, distortion, noise issues. They will similarly avoid music that has noticeable musical faults, e.g. Intonation, timing, and synchronisation errors or is lacking in required musicality, i.e. musical expression- dynamics, rubato, colour or phrasing for example. Therefore, we ask our artists to ensure that there are no obvious sonic or musical faults in the material submitted. Irrespective of genre, final uploaded versions should resemble well-balanced master recordings. We do not accept monophonic songs, i.e., just a melody without any harmonic accompaniment. The only exception, a brilliant vocal acapella or piece of choral plainsong. We will not accept any material displaying poor recording quality, low composition or arrangement standard, poor musicianship (such as noticeable tuning and timing issues) or inappropriate or offensive language, nor anything designed to provoke racial, cultural or religious hatred. Any unsuitable material will be removed from our site within 24 hours. We notify all subscribers by email if their material has not met our selection standards. Users will then receive credits to allow further upload opportunities. Lyrics What makes a Good Lyric? A good lyric is not the same as a good poem and a bad lyric is not the same as a bad poem Often the two are confused. Inexperienced lyricists, sometimes forget the purpose of a lyric- to work with a song, to create a feeling, to create memorable hook lines-It is not a Shakespearean sonnet or earth-shattering piece of prose. The later-it certainly can be, but that's not the main purpose. Rhythmic potential, catchy hook lines, the ability to create a vibe, is often more important than a wordy, intellectual poem set to music. 'She loves you, yeh, yeh, ye,', 'We all live in a yellow submarine', 'I can't' get no satisfaction', 'I'm a Barbie doll, in a Barbie world'. At first glance, terrible lyrics? Not so, terrible poems perhaps, but catchy phrases that work so effectively with the song. In this regard, it's almost impossible to say what is a good lyric and what is a bad lyric. It's how the lyric is used and brought to life within the song that defines its success. Imagine the same lyrics used in an introspective dull ballad-such terrible lyrics we hear you say! In the same way that a composer must understand the fundamentals of song construction, i.e., melody, harmony, rhythm and arrangement, a lyricist needs to know what makes a strong and catchy lyric. In that regard, lyrics on their own are often difficult to access without being voiced through their intended outlet-music. That said, we try to look for the well crafted and catchy, or those using devices such as alliteration, simile, personification, onomatopoeia. Rhyme, and humour, work well too.
What formats can be uploaded to Songbay? We currently accept the following file formats: MP3, WAV, .DOC, .DOCX, & JPG files
Can I upload lyrics on their own (without music) Yes!
Yes! There is royalty known as the 'performance royalty', which is owed to a composer/lyricist whenever their music is broadcast or performed in public. This is not normally paid by people purchasing songs or licenses from artists through Songbay. (See below). If you are a member of a professional collection Royalty collection agency such as ASCAP, PRS, BMI, they will automatically collect these royalties for you. How this works The ' royalty is administered in each country by a local Performing Rights Organisation (PRO), who represent composers and lyricists. This organisation will normally require broadcasters (TV, radio stations for example) and live music venues to pay a license fee, usually an annual 'blanket' license that covers them for all the music they broadcast or all the music performed live in their venues. Fees from all broadcasters and live performance venues form a large fund, a percentage of which is used to pay composer/lyricist royalties. Broadcasters are meant to complete a document called a 'cue sheet' containing specific details about the composer and their work. This document is then passed on to the local Performing Rights Organisation who calculate and distribute the royalty payments accordingly. Live music venues complete a similar document. To clarify, it is the broadcaster or live venue owner that pay performance royalties to our artists, not the Songbay license purchasers. All royalties go to the composer or lyricist, Songbay takes no percentage of these.
Yes, To edit uploads/content/descriptions/prices or to add artwork to uploads, login to your Songbay account and from your user dashboard choose the link: 'Edit Your Uploads' then 'Edit Details' The direct link to this area is: https://songbay.co/my-submissions
Yes, absolutely. There are no exclusive tie-ins with us, so you are free to simultaneously advertise and sell your material on any other platforms. We will also give you full copyright protection of your material even if advertised and sold elsewhere!

Can I hide or make my uploads private?

Yes, to hide your uploads, use the 'Edit your Uploads' link in your user area, then navigate to the upload you wish to hide, and click on the 'Visible Publicly' box- it will then change to 'Hidden', meaning your upload is now hidden from public view. To revert back, just click the 'Hidden' box and it will toggle back to 'Visible Publicly' state'
We accept all language submissions and Hindi songs are very much on the increase at Songbay. English, and other European languages are still the most popular with buyers.

Video Instruction guides on using the main Songbay Features

We have a list of instructional videos of our most popular features. Including:

  • How to upload your lyrics and songs
  • How to edit your lyrics and songs
  • How to create your public profile
  • How to use our copyright protection service
  • How to add images or audio to your uploads
  • How to update your account details
To see these videos, please use the 'Instructions' link in your user area or go to: Instructions >> We also have comprehensive help topics, including pretty much every question we've ever been asked! here: Help Topics >> (Enter a search word in the help box and all matches will appear) Here's another instructional video selection:

At the start and end of the upload process, Songbay explains that uploads can take up to 72 hours to approve. In the vast majority of cases, uploads are approved within 24 hours.

We do not send approval emails. To check your upload status, log in to your Songbay account and go to Edit Your Uploads:

https://songbay.co/my-submissions

Approved uploads will display in your account and, if set to visible, on your artist page. In the Edit Your Uploads area, approved uploads may also show an Approved indicator.

Copyright & Licensing

Rights, contracts, royalties, and copyright protection.

Yes. Read the current full contract example at Songbay Licence Terms. A completed transaction also records the buyer, seller, work, selected licence, fee, acceptance and completion details in Schedule A and remains available in Sales & Purchases.

No. Songbay does not collect or administer mechanical, performance, streaming or publishing royalties. Those rights and payments may need to be registered with the appropriate performing-rights organisation, collection society, publisher or licensing administrator.

A Songbay Digital Download is simply one private personal purchase at the displayed price. It is not a statutory mechanical licence and does not grant permission to rerecord or distribute the work.

The lyricist receives the full agreed licence fee and a 25% share of the musical composition. The lyricist must be credited and registered as a co-writer. The lyricist retains ownership of the original lyric and may continue licensing it for other projects.

The buyer contributes the original music and the creative and financial work involved in arranging, performing, recording and producing the completed song. The 25% composition share does not create a share in the new master recording or the buyer's wider project income.

Both licences are worldwide, non-exclusive and limited to one project. For music, Standard permits the original recording to be used with technical edits such as trimming, fades and level changes. Extended permits broader adaptation, including remixing, rearranging or making a new recording.

For lyrics, Standard permits one song to be created with sections omitted, repeated, shortened or reordered and minor performance-led edits. Extended permits broader rewriting, restructuring or translation.

Film, games, animation and musical theatre require separate written project-specific permission. See the full licence terms.

Choose a Standard Licence when you want to use the original recording in one project and need only technical edits such as trimming, fades or level changes. Choose an Extended Licence when the same one project requires a remix, rearrangement, rerecording or other broader creative adaptation.

Either licence allows unlimited legitimate views, streams, copies and downloads within that project. A separate project needs a separate licence.

Both licences are worldwide, non-exclusive and limited to one project. For music, Standard permits the original recording to be used with technical edits such as trimming, fades and level changes. Extended permits broader adaptation, including remixing, rearranging or making a new recording.

For lyrics, Standard permits one song to be created with sections omitted, repeated, shortened or reordered and minor performance-led edits. Extended permits broader rewriting, restructuring or translation.

Film, games, animation and musical theatre require separate written project-specific permission. See the full licence terms.

No. Songbay does not collect or administer mechanical, performance, streaming or publishing royalties. Those rights and payments may need to be registered with the appropriate performing-rights organisation, collection society, publisher or licensing administrator.

A Songbay Digital Download is simply one private personal purchase at the displayed price. It is not a statutory mechanical licence and does not grant permission to rerecord or distribute the work.

Yes. Read the current full contract example at Songbay Licence Terms. A completed transaction also records the buyer, seller, work, selected licence, fee, acceptance and completion details in Schedule A and remains available in Sales & Purchases.

Can I still use Songbay if I already have a publishing, recording or management deal? Yes-Songbay can work concurrently with any company, service or person working for, or on behalf of a songwriter. The only stipulation is that any music or lyrics submitted for sale at Songbay must be entirely original works and not unauthorised arrangements or adaptations of another person's work, that the user must have permission to upload the work to Songbay (this means- must own the rights of the song or lyric, or have permission from the right holder/s to upload to Songbay), and that the work is free from any pre-existing publishing or broadcasting restrictions that might prevent it from being uploaded, licensed or sold at Songbay.

Royalty Collection Agencies

We are not responsible for tracking or paying royalties. This is the job of a royalty collection agency. We advise all songwriters to register with their regional royalty collection agency to ensure appropriate payment of royalties. We would recommend researching and joining your local collection agency. For example, BMI and ASCAP are popular in the US, and PRS in the UK.

I closed my account but am still being invoiced

It not possible to be charged after closing your account. This could indicate that you may have a duplicate account or subscription in place or have not followed the instructions on closing your account. Here are the instructions for closing your account in case you are uncertain: To close your account, login to your user area at Songbay and choose the option: 'Songbay Account', you will be asked to enter your security answer. 2. Choose one of the header tabs - 'Membership' or 'Close Account' 3. Follow the step by step instructions Please note that All benefits of Songbay membership (including copyright protection), will terminate upon account closure. Please also note, we cannot refund any subscription payments that you may have already made.

Can I use an alias or artist name instead of my public name?

Yes, you need to register with your family name (required for sales contract creation), but this information is held privately. You can use any artist name or alias for public display at Songbay.

Account & Payments

Memberships, subscriptions, payments, and account details.

We use PayPal to forward sale fees and other user payments. PayPal is one of the most efficient and secure forms of money transfer and is free to join for the vast majority of users. To perform necessary admin and security checks, and to allow for account processing times, we normally make payment around 14-21 days from the initial sale. For balances below $10, payment is included in our quarterly payout process within three months of the earliest confirmed unpaid sale. If additional completed sales bring the balance to $10 sooner, payment will be processed earlier under our standard payout schedule. In order to receive payment from buyers when selling, you will need to have a PayPal account. To avoid delays, please ensure you have included your PayPal email address in your Songbay Account area of your user dashboard. PayPal Website >> In some exceptional circumstances, for amounts in excess of $500, we may be able to transfer payment by other methods, for example Google Pay, Amazon Pay, Apple Pay or bank transfer. Please note, outside of PayPal, banking charges and international currency trader fees may accrue. Please contact us directly to discuss alternative payment methods.
If you are from a country where PayPal is not available, please contact us before completing a sale so that we can review whether an alternative payment method is possible. In some exceptional circumstances, particularly for larger amounts, we may be able to arrange another transfer method such as bank transfer, Google Pay, Amazon Pay or Apple Pay. Please note that non-PayPal transfers can involve banking charges, international currency fees, and additional checks.
"I'm having a problem with my password. The new password which was sent to me isn't working." Please follow these steps fully:
  1. On the login page, use either the reset password link to obtain a new password or the 'reset by answering your security question' option (this is the quickest way of getting back into your account).
  2. Use a desktop computer to login to Songbay (not a mobile device).
  3. Completely empty the cache and browsing history of your web browser.
  4. *Important* Type in the new password manually (do not cut and paste)
  5. When entering your email address, ensure you are using correct upper or lower case characters.
  6. Use the Red 'Login' button on the web page, not your keyboard enter button
  7. You should now be logged in to your account
If you are still experiencing issues, please let us know by emailing us and we will investigate further.
Who is responsible for tax declarations on net income generated through sales at Songbay? It is the responsibility of the seller, i.e., composer or lyricist, to make appropriate tax declarations to their local revenue agency with regards to any profits made through sales of their work on Songbay.
You may have mistakenly registered as a Buyer Only and taken out a buyer subscription, which will not give you access to the seller features. Please log out, then back in again, and take out a Seller subscription from the Upgrade/Subscribe link in your user area- the direct link is https://songbay.co/membership-options We will then refund your previous subscription. Please also email us so we can double-check your account status.
Songbay forwards seller payments after completion, fund clearance, and any necessary checks. To perform necessary admin and security checks, and to allow for account processing times, we normally make payment around 14-21 days from the initial sale. For balances below $10, payment is included in our quarterly payout process within three months of the earliest confirmed unpaid sale. If additional completed sales bring the balance to $10 sooner, payment will be processed earlier under our standard payout schedule. If your Sales/Purchases area shows an incomplete, pending, or interested-buyer message, this usually means the buyer has not fully completed checkout or the transaction did not complete. Please also make sure your PayPal email address is correctly entered in your Songbay Account area, as missing PayPal details can delay payment. For more details, please see: How do I get paid for my Song and Lyric Sales at Songbay?
We offer monthly or yearly subscription packages. A subscription is an ongoing payment giving access to our service. Each subscription package offers different user benefits, features and upload levels. Once your subscription is in place, you can upload your songs and lyrics whenever you wish. Some artists upload lots of songs and lyrics all at once, others space uploads over a period of time. The amount of uploads indicated is the total amount that the subscription package allows. It is not a monthly entitlement. The subscription must be kept active in order to access and use our service. There are no tie-ins with Songbay, and you may upgrade or cancel your subscription at any time. If you decide to cancel your subscription or do not keep it active, your account will revert to free status. Your uploads will be removed from public view, and paid features, unused upload entitlement, and services such as copyright protection will no longer apply unless your subscription is reactivated.

Our business model allows us to keep subscription fees to an absolute minimum. For a little more than the prices of a cup of coffee each month, we give our songwriters the following:

A stunning hosted artist page, image, audio and video upload and integration, music and lyrics stored securely and published worldwide, 100% of all sales and royalties, free legal contracts, leading Google ranking searches, artist promo features on our blog, direct live user to user chat, direct artist contact links, lyric and song appraisal and collaboration service, copyright protection on all uploads, songwriting vacancies, social media advertising, music industry contact databases. Numerous artists are buying, selling, collaborating and networking daily at Songbay.

Lastly we reinvest every penny of profit into research, admin and development of existing and new features for our users.

We think that's a pretty good deal!

We offer monthly or yearly subscription packages. A subscription is an ongoing payment giving access to our service. Each subscription package offers different user benefits, features and upload levels, such as artist promotion, direct contact, networking functions, music industry directories, copyright protection, etc. Once your subscription is in place, you can upload your songs and lyrics whenever you wish. Some artists upload lots of songs and lyrics all at once, others space uploads over a period of time. The amount of uploads indicated is the total amount that the subscription package allows. It is not a monthly entitlement. The subscription must be kept active in order to access and use our service. There are no tie-ins with Songbay, and you may upgrade or cancel your subscription at any time. If you decide to cancel your subscription or do not keep it active, your account will revert to free status. Your uploads will be removed from public view, and paid features, unused upload entitlement, and services such as copyright protection will no longer apply unless your subscription is reactivated.

Our business model allows us to keep subscription fees to an absolute minimum. For a little more than the price of a cup of coffee each month, we give our songwriters the following:

A stunning hosted artist page, image, audio and video upload and integration, music and lyrics stored securely and published worldwide, 100% of all sales and royalties, free legal contracts, leading Google ranking searches, artist promo features on our blog, direct live user to user chat, direct artist contact links, lyric and song appraisal and collaboration service, copyright protection on all uploads, songwriting vacancies, social media advertising, music industry contact databases. Numerous artists are buying, selling, collaborating and networking daily at Songbay.

Lastly we reinvest every penny of profit into research, admin and development of existing and new features for our users.

We think that's a pretty good deal!

For full details of current seller membership benefits and subscription packages, please see our Membership Options page: https://songbay.co/membership-options Seller membership/subscription prices are shown in UK Sterling. Song and lyric listing/purchase prices are generally shown in US dollars. If you need an approximate conversion, we recommend using a current online currency converter, such as XE Currency Converter: https://www.xe.com/currencyconverter/
Login to your Songbay account and from your user dashboard choose the link: 'Songbay Account' From here you will be able to change your Password The direct link to this area is: https://songbay.co/user-profile/
Only admin can update email addresses. Please email us or use our contact form, to request an email change. Contact Us >>

Close Account Instructions

To close your account, simply login to your user area at Songbay and choose the option: 'Songbay Account', you will be asked to enter your security answer. 2. Choose one of the header tabs - 'Membership' or 'Close Account' 3. Follow the step by step instructions Please note that All benefits of Songbay membership (including copyright protection), will terminate upon account closure. Please also note, we cannot refund any subscription payments that you may have already made.

How do I update my payment details used for my subscription?

All our customer payment details are stored securely with our payment handlers PayPal or Stripe. We do not handle card details directly. Depending on whether you took out your subscription through PayPal or Credit card, here are the instructions for updating your payment details.

Payment by Credit Card

If you took out your subscription using a credit or debit card, you can update the card used for future subscription payments through our secure Stripe Customer Portal Card Updater:

https://billing.stripe.com/p/login/3cs01Uf0XbVT0Ja7ss

Please do not send card details by email, contact form, or helpdesk ticket. Songbay does not handle card details directly.

Automatic card updates

Saved payment method details can continue to work even if the physical card has been replaced by the issuing bank. Our card payment handler (Stripe) automatically attempts to update saved card details whenever you receive a new card (e.g., replacing an expired card or one that was reported lost or stolen). This allows you to continue using our service without interruption. Automatic card updates require card issuers to participate with the network and provide this information. It is widely supported in the United States, allowing Stripe to automatically update most American Express, Visa, Mastercard, and Discover cards issued there. International support varies from country to country. It is not possible to identify which cards can be automatically updated.

Payment by PayPal

  • Go to www.paypal.co.uk and log in to your account.
  • Click ‘Profile’ near the top of the page.
  • Click ‘My money.’
  • Click ‘Update’ beside ‘Debit and credit cards'.
  • Click ‘Edit’ next to the card you want to change.
  • Update your information.
  • Enter your card security code.
  • Click ‘Save.’
Here's another method of updating your PayPal card details for a specific subscription you may have in place:
  1. Log in to your PayPal account.
  2. Click the 'Settings' icon at the top of the page.
  3. Click Payments.
  4. Under 'Manage Upcoming Payments', click Pre-approved Payments.
  5. Use the filter to select the seller whose agreement you want to display (Songbay).
  6. Display the funding source to update it.
  7. Confirm your request.

OTP Code not working

An OTP code (One time password) is a security measure that our system automatically invokes whenever a user signs in using an unrecognized device, or from a different geographical location, or if the user has not used their account for some time. It is important to wait for the OTP code to arrive by email (up to 15 mins). If an OTP code does not arrive or is not accepted, wait at least 15 minutes before requesting another. If you do not wait long enough, you may find yourself entering a previous (delayed) code, that has been superseded by a more recent code. Lastly, always type the code manually, do not copy and paste it.

Account Upgrade issue

I have taken out a subscription, but my account has not upgraded and I still cannot upload. If you are experiencing this issue, please log out, wait 5 minutes, then log back in again. Upgrades are usually processed instantaneously, but occasionally there can be a few minutes delay, whilst the payment is being processed.

Technical Issues

Images, audio, access problems, and troubleshooting.

As a workaround, please leave the phone number field blank and register as normal. You can always enter your phone number manually once registered from your user area.
Please pay particular attention to the notification at the start and end of the upload process. Uploads will not appear live on Songbay until they have been reviewed and approved by our quality team. Approval can take up to 72 hours, although the vast majority of uploads are approved within 24 hours. We do not send approval emails. To check whether your upload has been approved, log in to your Songbay account and go to Edit Your Uploads: https://songbay.co/my-submissions Once approved, your upload can display on your artist page if it is set to visible. For more details on our selection criteria please see: Selection Criteria: https://songbay.co/songbay/blog/faqs/#what-is-your-selection-criteria
Technical issues and Fixes As with all online companies, users may experience technical difficulties from time to time. These are often the result of browser/ server/ software/ hardware conflicts which are beyond our control. Here is a list of common issues which can occur and how to fix them : Email address, Passwords, Security answers, OTP Codes not accepted We would suggest, trying the following in this order:
  1. Ensure you are using a desktop computer and not a mobile device.
  2. Clear your web browser cache and history.
  3. Change to a different web browser. We recommend using the latest versions of Chrome of Firefox.
  4. Ensure you have a sufficiently fast and uninterrupted internet link.
  5. Switch off any anti-virus software which may be causing a conflict.
  6. Try using a different computer altogether (Not a mobile device).
  7. When entering any Passwords, Memorable Security answers, OTP codes, or Email addresses, type them in manually, do not use copy and paste, or any auto-fill functions. Occasionally pasting can input invisible characters or hyper-links, which will cause our system to reject the data.
  8. When entering email addresses or passwords, ensure the correct use of capitals, (our system is case-specific). Ensure the caps lock function is not activated.
  9. If resetting passwords, use the memorable security answer option instead of the email link option (in case you have an issue with receiving emails from your mail server).
If all these steps fail, please email us your current login credentials (you can always change these at a later stage) and we will investigate further. Images not displaying or changing after uploading, editing or changing them. This occurs when your web browser is not displaying the most recent version of a page. Delete your web browser cache and history and reopen the page, you will see the new image. Alternative check with a different web browser. OTP Code not working An OTP code (One time password) is a security measure that our system automatically invokes whenever a user signs in using an unrecognized device, or from a different geographical location, or if the user has not used their account for some time. It is important to wait for the OTP code to arrive by email (up to 15 mins). If an OTP code does not arrive or is not accepted, wait at least 15 minutes before requesting another one. Always type the code manually, do not copy and paste it. Lyrics or Music not displaying after following the upload steps Try the following:
  1. Ensure you fully read the upload instructions.
  2. Ensure you are using the correct upload option: 'Sell Lyrics' for lyric uploads and 'Sell Music' for audio uploads. If you choose the wrong option, the upload will fail.
  3. If an audio upload, ensure the file is under 10 MB in size. Anything larger, will fail.
  4. Clear your web browser cache and history. Web browsers have a habit of causing glitches by displaying old versions (cached) versions of web pages and not the most recent. They remember old URL page links and content and to speed up loading time, display these versions instead of the most recent. Clearing the web browser cache and history solves this issue by forcing the browser to display the most recent content).
  5. Always click on the 'Continue' button when uploading, NEVER your keyboard 'enter' key. Doing so will result in failure.
  6. If you make a mistake when uploading, always use the 'start over' link, NEVER the browser back button. Doing so can cause glitches.
  7. Always wait for the confirmation message that the upload was successful before moving to a different web page.
  8. Change to a different web browser. We recommend using the latest version of Google Chrome or Firefox, which from our experience, are the most stable
  9. Ensure that Java is installed on your computer.
  10. Ensure you have a sufficiently fast and uninterrupted internet link.
  11. Switch off any anti-virus software which may be causing a conflict.
  12. Do not use Opera web browser. We do not support it.
  13. Do not leave the upload process mid way, you will get logged out and the upload will fail.
  14. Try using a different computer altogether.
Upload problem Users unable to progress through the song or lyric listing stages. On clicking 'Next' nothing happens, the page just hangs indefinitely, making it impossible to progress further. Fixes Clear the web browser cache and history and retry.

Image Display Issue

If you change an image, you will often notice that the old image still displays. This is because your web browser is not displaying the most recent version of the page. The solution: Empty your browser cache and history, then close and reopen your browser, the new image should now display. Browsers have a nasty habit of displaying old (cached) versions of pages, and not the most recent. Clearing the cache and history forces them to update.
"I have taken out a subscription but my account is still showing 'Free user' and i can't upload." Log out of Songbay then login again, your account should now be updated. If this does not work: Empty your browser history and cache, close and reopen your browser, then log in to Songbay again, your account should now be updated.
"I'm having trouble with my profile picture, its sideways. I've tried several different rotations before upload, any tips?" Our system displays an image in the same orientation as the original uploaded image taken from the user's computer. If the image is not orientated correctly locally, it will display incorrectly on Songbay. We would recommend using professional image editing software to check and if necessary, correct the layout of your photo. You could also use a good online image editing company such as Lunapics >> (in our opinion, one of the best out there, simple to use and no registration required). If after re uploading the image it is still not displaying correctly, log out of Songbay, then empty your browser cache and history and retry. (we recommend using the Chrome web browser). If you are still experiencing layout issues, please email us and we will investigate further.
"The player doesn't seem to be working, nothing happens when i press play" This sometimes happens with a web browser we do not support, is out of date or missing various plugins. We support most operating systems and browsers. If you experience any player or viewing issues, we recommend using the latest version of Chrome, Firefox or Safari. We do not support the Operas web browser, and some mobile browsers.
Login to your Songbay account and from your user dashboard choose the link: 'Edit Your Uploads' From here you will be able to add images to your uploads. The direct link to this area is: https://songbay.co/my-submissions
Login to your Songbay account and from your user dashboard choose the link: 'My Songbay Profile' From here you will be able to change your Profile Image. Once you have uploaded your new image, remember to press the 'Update' button at the bottom of the page. The direct link to this area is: https://songbay.co/user-profile/

Collaboration & Custom Work

Songwriting requests, collaborations, and commissioned work.

The lyricist receives the full agreed licence fee and a 25% share of the musical composition. The lyricist must be credited and registered as a co-writer. The lyricist retains ownership of the original lyric and may continue licensing it for other projects.

The buyer contributes the original music and the creative and financial work involved in arranging, performing, recording and producing the completed song. The 25% composition share does not create a share in the new master recording or the buyer's wider project income.

Please feel free to contact artists directly using the live chat and messages features from your Songbay dashboard, or by using the contact links on each artist page.

Collaboration is very popular at Songbay. We have a dedicated networking and collaboration area for this purpose, along with direct artist contact links, dashboard messaging, live chat/contact functions, online user tools, and latest work offers.

The best approach is to search for suitable artists writing in your chosen style, visit their artist pages, listen to or read examples of their work, and then contact them directly to discuss your project or collaboration proposal.

For examples of the types of work offers and collaboration requests Songbay artists receive, please see:

https://songbay.co/contact-artist-examples/

Collaboration is a major part of Songbay. Many songwriters, lyricists, composers, producers, artists, and buyers use Songbay specifically to find original material and connect with other creators.

Members can use the networking and collaboration tools in the Songbay dashboard, including the messaging area, live chat/contact functions, online user tools, latest work offers, and the wider collaboration zone. Artists and buyers can also contact you directly through the contact links on your artist page or on individual song and lyric listing pages.

If you are open to collaboration, we recommend making this clear in your artist profile/resume and in your lyric or song descriptions. Explain the type of artist, vocalist, producer, or songwriter you would like to work with, and whether you are open to lyric use, melody writing, production, co-writing, or royalty-share discussions.

Songbay provides the platform, artist pages, search visibility, contact links, direct messaging, and collaboration areas to help creators connect. We do not normally arrange individual introductions for every member, but our tools are designed so interested artists and buyers can find and contact you directly.

For collaboration terms, users are free to agree their own arrangements. For example, a private co-writing collaboration may involve a 50/50 split if both parties agree. For lyric purchases and Songbay license contracts, please also see our royalty-share FAQ and license examples:

https://songbay.co/faqs/
https://songbay.co/license-examples/
https://songbay.co/contact-artist-examples/

Yes this is becoming increasingly popular at Songbay. Although not always mentioned in the artist's profile, many are offering ghostwriting services. It's best to contact any artists you consider suitable using the contact links provided and discuss your requirements with them.

Firstly, you should establish legitimacy of the collaboration offer. Make sure the offer has come directly from the Songbay website and that the user is a registered Songbay member. You should then find out as much about the offer as possible. Ask lot's of questions about the proposal and specifically, why the user wishes to work with you. Ask to see examples of the user's works, projects, website links, other songs, lyrics, poems etc. Take your time and don't be rushed into anything. Do not agree to sign any deals which require you to give up ownership (copyright) of your work, unless you really do wish to negotiate a copyright sale.

If you are happy to proceed, you can explore some collaboration approaches.

Typical Songbay Artist collaboration arrangements

  1. Option 1: A popular option is a straight royalty share of the finished song, typically a 50% split between you and the other party. You collaborate with the other artist and agree on joint ownership and to divide equally all royalties accruing from the newly created song.
  2. Option 2: Choose to take a lower percentage ownership/royalty share but charge an additional hourly rate for your time. Here are some typical collaboration rates for songwriters at Songbay:
  • £20-£60 per hour for freelance collaboration plus a 10-25% share of any royalties.
  • £700-£5000 for writing and providing a lyric or song, without a royalty share.
Of course, you are free to strike up whatever deal works best for you and to work out percentage splits and payments accordingly.

About Songbay

General information about the platform and who uses it.

Songbay is a unique library which stores and advertises music and lyrics. These are purchased by anyone needing original material in their productions. Typical users include:
  • Companies looking for music for websites
  • Managers/Agents searching for new material for artists
  • Artists looking for original songs and lyrics for new projects
  • Producers looking for music for films and TV commercials
  • Composers looking to collaborate with Lyricists
  • Lyricists looking to collaborate with Composers
Who uses Songbay? Songbay is used by: Songwriters, arrangers, lyricists, transcribers, musicians, record companies, publishers, management companies, advertising executives, producers, musical supervisors, song collectors, promoters, etc. Everyone with an interest in sourcing, licensing, buying or selling music can be involved with Songbay.
Yes, Songbay, although based in the UK , is an International company and welcomes submissions from artists from all round the world.
Are there any tie-ins with Songbay? No. You can upgrade or close your account whenever you wish. If you want to upgrade your subscription, please go to songbay.co/membership-options If you no longer wish to use Songbay's services, simply choose the 'Songbay Account' link from your user area, then 'Close Account'. Please note, we cannot refund any subscription payments that you may have already made.
Do I have to pay to search or contact artists? No, we provide this service free of charge. Once registered, you can use the contact link on the artist's page or the live chat function from your user dashboard. You may wish to discuss a collaboration project or have a specific songwriting request in mind.

How to request a bespoke custom-written original song?

This is very popular at Songbay. The best approach would be to search for suitable artists writing in your chosen style, then contact them directly to discuss. You may use the search and live chat features from your user dashboard or the direct contact links on the artist's page.
Login to your Songbay account and from your user dashboard choose the link: 'Songbay Account' Select 'Enhanced Info' (at the top of the page) From here, you will be able to add/update your social media links. Once you have done so, remember to press the 'Update' button at the bottom of the page. The direct link to this area is: https://songbay.co/user-profile/

Forgotten security answer

If you have forgotten your Songbay security answer, please use the Forgotten security answer reset form. You will be asked to confirm your account details and then choose a new security question and answer. You can also find this link on the Songbay security answer screen by selecting Forgotten security answer?.

Still need help?

Browse the video guides or return to your dashboard.